Privacy Policy Overview

This privacy policy aims to address the concerns of individuals regarding the use of their Personally Identifiable Information (PII) online. PII, as defined by US privacy laws and information security standards, refers to any information that can identify, contact, or locate a person, either on its own or in combination with other information. Please read this policy carefully to understand how we collect, use, protect, and manage your PII in connection with our website.

Collection of Personal Information

What Information Do We Collect?

When you interact with our site, such as by ordering or registering, you may be asked to provide details like your name, email address, phone number, job title, company name, country, and other relevant information to enhance your experience.

When Do We Collect Information?

We collect information when you fill out forms, use Live Chat, or enter details on our site.

Usage of Personal Information

We use the information collected from you in various ways, including:

To personalize your experience and provide the content and products you are most interested in.
To improve our website's functionality and user experience.
To manage contests, promotions, surveys, or other site features.
To solicit ratings and reviews for our products and services.
To follow up on inquiries and communications via live chat, email, or phone.

Protection of Information

Content and Information: We only provide articles and information and never request credit card numbers.
Malware Scanning: We perform regular malware scans.
Secured Networks: Your personal information is stored on secure networks accessible only by authorized personnel who are obligated to keep the information confidential.
Encryption: All sensitive information is encrypted using Secure Socket Layer (SSL) technology.
Security Measures: We employ various security measures to protect your information during entry, submission, and access.

Use of Cookies

Yes, we use cookies. Cookies are small files transferred to your computer's hard drive via your web browser (with your permission). These files enable our systems to recognize your browser and capture certain information. We use cookies to:

Remember and process form submissions and gated assets.
Understand your preferences based on previous or current site activity to enhance our services.
Compile aggregate data about site traffic and interactions to improve our site’s functionality and tools.

You can choose to be warned each time a cookie is sent or turn off all cookies through your browser settings. Disabling cookies will not affect your user experience.

Third-Party Disclosure and Links

Disclosure: We do not sell, trade, or transfer your PII to outside parties.
Links: Occasionally, we may include third-party products or services on our site. These sites have their own privacy policies, and we are not responsible for their content and activities. However, we welcome feedback about these sites.

Google Services

We use Google Adwords, Facebook, Twitter, and LinkedIn remarketing tags on our website. Google's DART cookie allows ads based on previous visits to our site and others. Users can opt out of DART cookie usage via Google's Ad Settings or the Network Advertising Initiative Opt Out page.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires commercial websites and online services to post a privacy policy. We comply by:

Allowing anonymous visits to our site.
Including a conspicuous Privacy Policy link on our homepage or the first significant page

after entering the site.

Notifying users of privacy policy changes on our Privacy Policy Page.
Offering options to change personal information by emailing us, calling us, chatting with us, or sending a support ticket.

Third-Party Behavioral Tracking

We do not allow third-party behavioral tracking.

Children's Online Privacy Protection Act (COPPA)

We comply with COPPA, which gives parents control over the collection of personal information from children under 13. We do not market specifically to children under 13.

Fair Information Practices

The Fair Information Practices Principles are fundamental to US privacy law and have influenced data protection laws globally. To comply with these principles, we will take the following responsive actions in the event of a data breach:

Notify users via email within 7 business days.
Post a notification on our website within 7 business days.

We also adhere to the Individual Redress Principle, which ensures that individuals have the right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.